Disable Find My iPhone

Find My iPhone is a useful feature that allows you to locate your iPhone or iPad if you have lost it. You can see where your phone or tablet is via a computer, as long as it still has an internet connection. This feature also protects your device: if Find My iPhone is turned on, your device cannot be reset. If you are sending in your phone for repair, this feature must be deactivated. Otherwise, the device cannot be fully restored. You can turn off Find My iPhone in two ways: via your device itself or via iCloud.com.

Deactivate Find My iPhone via your device

  1. Tap "Settings".
  2. Scroll down and tap "iCloud".
  3. Scroll down and tap "Find My iPhone".
  4. Tap the slider next to "Find My iPhone".
  5. Enter your Apple ID password and tap "disable".
  6. Find My iPhone is now deactivated!

Deactivate Find My iPhone using iCloud

You can also turn off Find My iPhone using iCloud if you no longer have access to your phone. When you disable it this way, you also delete all the files from your iPhone or iPad. Do you want to save them? Then you should make a backup first. You'll find an explanation in the menu on the left. Are you sure you want to deactivate Find My iPhone? Then follow these steps.

  1. Go to iCloud.com on, for example, your computer and sign in with your Apple ID.
  2. Tap "Find iPhone".
  3. Tap "All devices" at the top and select your device.
  4. Tap "Clear iPhone".
  5. Tap "Clear".
  6. Sign in with your AppleID.
  7. Enter your answers and tap "Continue".
  8. Enter a phone number and a message, if needed.
  9. Tap "Done".
  10. Tap "Ok".
  11. Tap "Delete from account".
  12. Tap "Delete".
  13. Find My iPhone is now deactivated and all files have been deleted from your device!

Are you unable to clear your iPhone and have you already sent it in for repair?
Then all you need to do is delete the device from the account. Please follow the steps below:

  1. Go to iCloud.com and log in with your Apple ID.
  2. Click on "Find iPhone".
  3. Click on "All devices" at the top and select the device you have sent in for repair.
  4. Click on "Stop clear request".
  5. Now click on "Delete from account".
  6. Find My iPhone is now deactivated!

Frequently Asked Questions

  • What is an Apple ID?

  • I forgot my Apple ID, what now?