Security & Privacy

Buying safely: Remote Selling Act

All products offered by Gomibo have a return period of 31 days. This means that the product can be returned within 31 days without giving any reason. In providing this service, Gomibo extends the statutory 14 day return period to 31 days! This makes Gomibo unique in the market. On this page you can read all the conditions for exchanging or cancelling.

Privacy and security

Version: 3 November 2023

Your privacy and the safe processing of your personal data is very important to us! Of course, you want to order your mobile phone, contract, and/or accessories without having to worry about privacy and online security. Therefore, we would like to show you how we handle your personal data, in compliance with the General Data Protection Regulation (GDPR).

Who is responsible for your data?

Gomibo, part of MobielWerkt BV, is responsible for all personal data you leave with us. These are our details:

Company address Waagstraat 1, 9712 JX Groningen, The Netherlands
Postal address: PO Box 3023, 9701 DA Groningen, The Netherlands
Registration number with the Netherlands Chamber of Commerce 02093714
VAT number IT00262099997

If you have any questions about privacy and security, please contact Team Privacy or the Data Protection Officer (FG) at The Data Protection Officer (FG) of Gomibo is officially registered with the Dutch Personal Data Authority (AP).

What data do we store and why?

Gomibo collects personal data in various ways. Which exact data is collected depends on what you do on our website: do you visit the website without placing an order or do you order something from us? What exactly you order also has an influence on this. We would like to explain which data of yours we process.

  • Order details
  • Payment
  • Phone contracts*
  • Transfer your phone number
  • Income and burden test
  • Details of your products
  • Orders with other services
  • Collecting orders in our store
  • Communication
  • Newsletter
  • Offline and online recognition
  • Payment service
  • Customer service
  • Return & repairs

How do we share and store your personal data?

  • Sharing of personal data
  • Retention of personal data
  • Profiling and automatic decisions
  • Securing your personal data
  • Your rights concerning your data
  • Deleting your data
  • Questions or comments

Download as PDF.

General terms and conditions

On this page you can read Gomibo's General Terms and Conditions.


Gomibo applies clear general terms and conditions. When visiting our website a disclaimer applies.