If you have bought this device new, it may appear that the phone's speaker and/or microphone is not working. For example, you may not be able to hear the other party on the phone. This is because this model comes with a protective foil around it. The foil also covers the loudspeaker and microphone, making it seem as if these parts are not working properly. Remove the foil from the front and back to be able to make good use of your phone.
If you have a question about or a problem with your Apple product, it's very easy to get help through the Apple Support app. This application can be downloaded free of charge from the App Store or it is already installed on your phone. In the app you'll find useful step-by-step instructions, interesting facts, and solutions for any problems you may have with your Apple product. If your product is damaged to such an extent that you can no longer open the application, you can also request help for the device via another device. Choose the product for which you would like help from the menu. Your product is listed, as long as you log in with the correct details! Below you will find a general step-by-step plan for using the application:
Did you know that a lot of problems with your phone can be solved without repair? Always read the articles offered in the Apple Support app. Who knows, the solution to your problem may be in there!
Siri is a digital assistant for users of Apple's iOS operating system. Since the launch of iOS 5 in 2011, Siri has been integrated into the operating system. Since then, the application has been available on all Apple devices running iOS 5 or higher. You can have Siri perform various tasks on your iPhone or iPad. For example, the application can search for nice restaurants or reserve a table somewhere. You can also send text messages by voice or perform searches, for example. Siri is based on various search engines, such as Google, Yahoo!, and Bing. The application also reads newspapers and other (news) websites in order to provide information to the user. You can ask Siri questions about many different subjects and you will almost always get a (reasonably) accurate answer. Siri has grown considerably since its introduction and now also provides unsolicited information about, for example, travel time from work to home, appointments, and suggestions for nice restaurants in your area.
If you do not want to use the application, you can turn Siri off. You can do this easily via the settings. In the settings you navigate to "general" and then to "Siri". You can deactivate the function there by tapping the slider.
Since iOS 9.0, Siri, Apple's virtual assistant, has been proactive. This means that Siri not only reacts to what you do, but actively makes suggestions. Even if you don't ask for it. For example, Siri gives tips on useful applications and automatically puts appointments or flight tickets that you receive in your mail in your calendar. So there are a lot of useful extra functions built in. Siri does “app suggestions” so you can quickly open frequently used apps from your lock screen. Think of an app you use often at a certain time, for example.
The function is turned on by default. However, if you do not want to use the function, simply switch it off. You can disable Siri suggestions for specific apps or all apps at once. This is how you do it:
1. Open the settings and go to general
2. Tap “search with spotlight”
3. Disable the option “Siri-suggestions”
If you return an iPhone or send it back for repair, it is necessary that you turn off Find my iPhone. Disable this function with the following instructions:
*Don't you see your phone? Then you may already have deactivated your account.